Marist University
May 2022
Bachelor of Arts - Communication
Concentration - Advertising
Minor - Fashion Merchandising
St. John's High School
May 2018
Business Competition Winner With SneakerX
Pioneer Award Winner - Varsity Soccer
Work History
Customer Relations Manager
At Planet Fitness, I focus on building genuine connections with members, creating an environment where people feel supported and motivated to pursue their fitness goals. I lead daily operations, support team development, and resolve challenges quickly — all while making the gym a welcoming place members look forward to.
December 2024 - PRESENT
Member Experience
Built stronger relationships and improved customer satisfaction.
Team Leadership
Led daily operations and supported staff development.
Problem Solving
Resolved challenges quickly to improve client retention.
SOFT SKILLS
Adaptability
Strategic Thinking
Communication
Motivational Leadership
Founder & Head Coach
I created Boston Fit 450 after working at Planet Fitness and realizing I wanted to make a bigger impact on the people I saw every day. What started as simple conversations on the gym floor grew into training more than 15 clients in-person and online, supported by month-to-month custom plans. Boston Fit 450 is built to push people beyond the gym, helping them feel stronger, more confident, and in control of their health.
December 2024 - PRESENT
Program Design & Coaching
Built stronger relationships and improved customer satisfaction.
Client & Community Growth
Led daily operations and supported staff development.
Lifestyle Transformation
Resolved challenges quickly to improve client retention.
HARD SKILLS
Digital Marketing
Instagram, LinkedIn, YouTube, Content Creation
Data/Market Insights
Market Research, Trend Analysis, Competitive Strategy
Business Tools
Excel, PowerPoint, Project Management Software
The Authentic Thread
Founder
The Authentic Thread is my creative outlet and educational platform for exploring apparel and footwear. Through reviews, brand spotlights, and fabric breakdowns, I help people understand what they’re buying and why it matters. My goal is to make apparel more approachable, while building the foundation for my own future global brand.
December 2024 - PRESENT
Apparel Education
Built stronger relationships and improved customer satisfaction.
Brand Storytelling
Led daily operations and supported staff development.
Creative Vision
Resolved challenges quickly to improve client retention.
Certifications
Nutrition Coaching
Certified Personal Trainer
Foundations of Digital Marketing and E-Commerce
Social Media Manager
At Strategic Retail Advisors, a commercial real estate brokerage, I supported the team through both data insights and digital strategy. I helped launch and manage the firm’s Instagram and LinkedIn accounts, creating content that shared market updates and strengthened client relationships online. Alongside this, I researched market trends and retail movements, ensuring our messaging connected with the right audience at the right time.
September 2025 - PRESENT
Content Creation
Built and managed social content across Instagram & LinkedIn.
Market Research
Led daily operations and supported staff development.
Strategic Communication
Resolved challenges quickly to improve client retention.